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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ilya Pickhadze

Ilya Pickhadze

August 21, 2024

5  out of  5
rating by Ilya Pickhadze
"Extremely helpful agents, very happy with their guidance on transfering policies and detailed explanations on what and how during relocation from another state. Highly recomend to anyone, especially for someone who's planning to attend College and rent. Thank you so much!"
We responded:
"Thank you so much for taking the time to give us a review! We are so glad to help you and explain your insurance. We appreciate your business!"
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Virginia Heeren

April 16, 2024

5  out of  5
rating by Virginia Heeren
"Pam is personable, efficient, and cares about her clients. She has been invaluable to me in all respects. I have recommended her to others and will continue to do so with full confidence that she will take care of all of their needs, as she has done with me."
We responded:
"Thank you, Ms. Heeren! You are wonderful to work with and we appreciate your business! "
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Toby Babb

April 4, 2024

5  out of  5
rating by Toby Babb
"Pam Martin and the associates that work with her are very professional. They always treat me like family and always do their best to help me. Thank you guys very much for everything."
We responded:
"Those kind words really do mean a great deal to us! We always try to help and want you to reach out when you need us! Thank you for the review!"
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Michael Kemp

March 6, 2024

5  out of  5
rating by Michael Kemp
"I had to file a claim for hail damage. Pam and her team led me through the process, which was fast and easy with no worries."
We responded:
"We are happy the process was smooth and we were able to assist! Thank you for the taking the time to give a review! We appreciate you!"
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Rodney Davis

February 26, 2024

5  out of  5
rating by Rodney Davis
"The staff is so friendly. They always have time to help you. Definitely an agency to check out."
We responded:
"You made our day! Thank you for the great review!!"
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nicklas fortin

September 29, 2023

5  out of  5
rating by nicklas fortin
"Super helpful"
We responded:
"Thank you for leaving a review and especially such a great one!!!"
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Kathi Crick

June 20, 2023

5  out of  5
rating by Kathi Crick
"Excellent customer service! Every question I had- and I had a lot- was answered and explained thoroughly. Blayne took care of helping me with my homeowners insurance and vehicles- including adding a 16year old male driver🤪. Absolutely the BEST!"
We responded:
"Wow! Thank you for taking the time to give us such a wonderful review! We appreciate it and love to take care of such great people like you!!"
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Andrew Byrd

December 21, 2022

5  out of  5
rating by Andrew Byrd
"Pam and everyone in her office is awesome! I have all kinds of insurance with Mrs. Pam and have had them for many years. If there are ever any issues I know she is a phone call away. I would highly recommend her to anyone! She is super helpful and doesn’t just push policies on anyone. She will take the time to understand your needs and guide you through all the decisions. Highly recommend!!!!!"
We responded:
"Andrew, I have tried for a year to respond to this review but it would not let me. Suddenly today, I can😀. Thank you so much and we appreciate you and your family!"
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Kalaab Stanford

December 7, 2022

5  out of  5
rating by Kalaab Stanford
"They have been very informative and have assisted me in any issue or questions I’ve had."
We responded:
"Thank you for taking the time to give us a review, Kalaab! We appreciate your feedback and your business!"
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Krissy Atkinson

March 4, 2022

5  out of  5
rating by Krissy Atkinson
"I have been with State Farm for 20+ years and been with Pam Martin for 10+ years and have been completely happy with everything we have with them. I would like to say Thank You Tina Huggins for ALWAYS helping me with any questions that I have. You have always met our needs and made things quick and easy."
We responded:
"Wow!! Thank you for your great review!! Tina is a huge asset to our office and enjoys helping people! That's what we all strive to do every day."
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Jennifer Herring

January 27, 2022

5  out of  5
rating by Jennifer Herring
"Pam and her team are always friendly and always greets you with a smile!!!"
We responded:
"Thank you, Jennifer! We always enjoy seeing you. We appreciate you taking the time to give us a review."
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David Martin

January 20, 2022

5  out of  5
rating by David Martin
"Very friendly and helpful while I was on the phone."
We responded:
"Thank you for the review! Glad we could help. That's what we're here to do!"
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Larry Strickland

September 24, 2021

5  out of  5
rating by Larry Strickland
"I’ve been a State Farm customer for 47 years and have been with Pam Martin and Team for about four years and I’d have to say they have been the best to me. I have normally seen Wilma for most of my needs and she has been great. I would recommend them for all your insurance needs."
We responded:
"It's so great to hear such a great review! We appreciate you taking the time to let others know and we appreciate your business!!"
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Kevin Knight

June 21, 2021

5  out of  5
rating by Kevin Knight
"Always meet my needs. Wilma is awesome!"
We responded:
"Thank you for the review! She always goes the extra mile. I will pass this along to her to make her smile."
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Kimberley Harrison

May 14, 2021

5  out of  5
rating by Kimberley Harrison
"Very caring and only wants to make sure that you get the best rates and coverage"
We responded:
"Thank you for the review! We do want everyone to understand their policies and get all the discounts they are qualified to receive."
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barbara batson

April 29, 2021

5  out of  5
rating by barbara batson
"I really love my insurance company, Pam Martin State Farm Insurance! Terrific staff! They are very friendly and helpful. And the fact that it is a well respected, top notch insurance company doesn't hurt either!!!"
We responded:
"Wow! Thank you for the wonderful review!! We will do our best to always take care of you and live up to your kind words."
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MICHAEL Mandella

March 15, 2021

5  out of  5
rating by MICHAEL Mandella
"Pam Martin State Farm fantastic service ."
We responded:
"Thank you, Michael! We appreciate you and your loyalty throughout all these years!"
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Jeff Courtney

January 14, 2021

5  out of  5
rating by Jeff Courtney
"Has been our agent for years. Not many clams but we have never had any problems. Usually, we get calls letting us know of discounts and savings."
We responded:
"Thank you for the review! We can all use those discounts and savings and we are happy to review anytime!"
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Kelley Pauley

September 3, 2020

3  out of  5
rating by Kelley Pauley
"Just be careful with SF!!! We had catastrophic hurricane damage and tried to file another claim and was told we were going to be dropped if we filed. Soooo! They definitely don’t stand by you when you have large claims..... natural disasters do not matter to them!!!!"
We responded:
"Kelley, I am sorry you had a bad experience with State Farm and would be happy to discuss with you if you want to give me a call."
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Jim and Sniffers

August 19, 2020

5  out of  5
rating by Jim and Sniffers
"Great company always willing to help you with your vehicle need family atmosphere 🇺🇸"
We responded:
"Thank you, Mr. Shaw! It's our pleasure to work with you!"
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Tim Spencer

March 23, 2020

5  out of  5
rating by Tim Spencer
"Pretty good so far, and very attentive for my account. I had issues with my policy getting started due to a system glitch and Pam took care of it without missing a beat."
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Bobby Herring

February 7, 2020

5  out of  5
rating by Bobby Herring
"Great service"
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Berhtrahmn Gregor

April 30, 2019

5  out of  5
rating by Berhtrahmn Gregor
"Stopped in to make my payment and it was fast and easy."
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Shanda Motta

January 28, 2019

5  out of  5
rating by Shanda Motta
"Tina is great, goes above and beyond to help in any way that she can."
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Anita Saunders

August 10, 2018

5  out of  5
rating by Anita Saunders
"Friendly helpful service."